1. Introduction
 

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and guidance issued by the Information Commissioner’s Office (ICO).
 

We are registered with the ICO and act as a data controller in relation to any personal data we process.

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2. Information We Collect
 

We may collect and process the following types of personal data:

• Contact information (such as name, email address, telephone number, and organisation)

• Professional or business-related information you choose to provide

• Correspondence and communications you send to us

• Technical data, such as IP address, browser type, and device information (where applicable)

• Any other information you voluntarily provide to us
   

We do not knowingly collect special category data unless it is necessary and explicitly provided.

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3. How We Use Your Information
 

We use personal data solely for legitimate business purposes, including:

• Conducting internal market research

• Improving and advancing our expertise, services, and industry knowledge

• Responding to enquiries and providing support

• Maintaining accurate internal records

• Complying with legal and regulatory obligations
   

We do not use your data for third-party marketing purposes.

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4. Lawful Basis for Processing
 

We process personal data under one or more of the following lawful bases:

• Legitimate interests (to develop and improve our expertise and services)

• Consent (where explicitly provided)

• Legal obligation (where processing is required by law)

• Performance of a contract (where applicable)

 

5. Data Sharing
 

We do not sell, rent, or trade personal data.

We do not share personal data with marketing companies or unrelated third parties. Data may only be shared where:

• Required by law or regulatory authorities

• Necessary to protect our legal rights

• Provided to trusted service providers acting under our instructions and subject to confidentiality and data protection obligations

 

6. Data Retention
 

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or regulatory requirements. When data is no longer required, it is securely deleted or anonymised.

 

7. Data Security
 

We take appropriate technical and organisational measures to safeguard personal data against unauthorised access, loss, misuse, alteration, or disclosure. Access to personal data is limited to those who have a genuine business need to know.

 

8. Your Rights
 

Under data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate or incomplete data

• Request erasure of your data (where applicable)

• Restrict or object to processing

• Request data portability

• Withdraw consent at any time (where consent is the lawful basis)
   

To exercise any of these rights, please contact us using the details below.

 

9. Cookies and Website Usage
 

Our website may use cookies or similar technologies to improve functionality and user experience. Cookies do not collect information that directly identifies you. You can control or disable cookies through your browser settings.

 

10. Changes to This Policy
 

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. Any updates will be posted on our website.

 

11. Contact Us
 

If you have any questions about this Privacy Policy, how your data is handled, or wish to exercise your rights, please contact us directly.

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You also have the right to raise a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.